A beautiful, cross-platform, encrypted password manager 🔐
A simple, cross-platform password manager created with Flutter.
Macintosh Remediation Application for Remote Repairs
Customizable Desktop Support Image Control Panel
Beginner PowerShell scripts for IT support tasks including system information, connectivity testing, services, and disk checks.
A professional curated collection of essential IT Support and Helpdesk tools for system maintenance and troubleshooting.
Sample help desk ticket documentation showing issue summaries, troubleshooting steps, resolutions, and escalation notes.
GitHub profile README showcasing IT Support, Service Desk, Desktop Support, Microsoft 365, Active Directory, networking, PowerShell, Linux, cybersecurity awareness, troubleshooting, and technical documentation projects.
Lab 1: Ticket-style IT support labs with Windows, Linux, networking, and structured troubleshooting evidence
Tier 1 helpdesk lab: osTicket on Linux, integrated with Active Directory, with four end-to-end case studies.
Simulated IT support incident involving user account lockout and network connectivity restoration on Windows 11.
IT Support ticket documentation lab with realistic help desk scenarios covering password resets, Outlook issues, VPN troubleshooting, Microsoft 365 support, Active Directory basics, DNS, and user-focused technical documentation.
Lab 2: Windows host networking, WSL, Hyper-V, and VLAN troubleshooting with redacted screenshot evidence
Beginner-friendly PowerShell toolkit for help desk and desktop support tasks including system info, network checks, disk space checks, service status, and troubleshooting documentation.
PowerShell-based Windows maintenance utility for updates, cleanup, backups, logging, and routine system administration tasks.
Personal career website for IT Support, NOC, SOC, Linux infrastructure, and Tech West PC Repair fieldwork.
Windows desktop support troubleshooting guides for common help desk and end-user technical issues.
IT Support portfolio showcasing help desk documentation, Windows support, Microsoft 365, Active Directory, networking, PowerShell, Linux basics, cybersecurity awareness, troubleshooting, and technical documentation projects.
Practical L1 IT support scripts and checklists (Python): network checks, file organising, log scanning.
Personal career website for IT Support, NOC, SOC, Linux infrastructure, and Tech West PC Repair fieldwork.
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