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WanAware customer documentation

This repository contains the public customer documentation published at docs.wanaware.com.

Private engineering repositories remain separate. Do not copy internal architecture, credentials, customer data, private URLs, or operational runbooks into this repository.

Publishing workflow

  1. Create a branch from the ReadMe live branch, v1.0.
  2. Update or add a page under docs/.
  3. Verify every step against the released WanAware Portal.
  4. Open a pull request and complete the Product and Support review checklist.
  5. Merge only after Product confirms accuracy and Support confirms that the article is usable for customer self-service.

ReadMe synchronizes merged documentation from GitHub. Upcoming or unreleased product behavior stays on a branch until the feature is available to customers.

Content rules

  • Write for customer administrators, engineers, support staff, and finance users.
  • Lead with the outcome the reader is trying to achieve.
  • State the required permission, prerequisites, expected result, and recovery path.
  • Use demo data in screenshots and recordings.
  • Never publish passwords, tokens, credentials, customer identifiers, private endpoints, or internal architecture.
  • Keep written steps authoritative. Remove or hide a video as soon as its UI no longer matches the released product.

See CONTRIBUTING.md for article templates and review requirements.

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Public customer documentation for the WanAware platform

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