A complete support system for Discord servers. Members open tickets from a panel or a slash command, staff work them in Discord or from the web dashboard, and every ticket is logged and transcribed.
ticket-tool.app · Documentation · Dashboard · Support server
- Ticket categories and panels, each with their own permissions, forms and messages
- A visual flow builder for intake, routing and follow-up
- Automation rules, integrations, webhooks and a public REST API
- A knowledge base with semantic search and a hosted public portal
- Analytics, SLA tracking and CSAT surveys
- AI Assist for suggested replies, classification and routing
Most of our repositories are private. community is public: it carries the project README, the security policy, and the issue tracker for bug reports and feature requests.
Support server · support@ticket-tool.app
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