Add Call Center Voice Agent with Azure Speech

recipes/call-center-voice-agent-with-azure-speech.json

@@ -0,0 +1,60 @@
+{
+  "id": "call-center-voice-agent-with-azure-speech",
+  "slug": "call-center-voice-agent-with-azure-speech",
+  "title": "Call Center Voice Agent with Azure Speech",
+  "description": "A real-time speech-to-speech voice agent for call centers powered by Azure Voice Live API. Integrates with Azure Communication Services, Twilio, or Infobip for telephony, and includes a web browser client for testing. Supports customizable prompts, ambient audio scenes, and optional Azure AI Foundry Agent connections.",
+  "framework": "Custom",
+  "use_case": "support",
+  "industry": "other",
+  "languages": [
+    "en-US"
+  ],
+  "pipeline": {
+    "stt": "Azure Speech",
+    "llm": "GPT-4o",
+    "tts": "Azure Neural TTS",
+    "telephony": "Twilio Voice"
+  },
+  "raw_prompt": null,
+  "prompt_file": null,
+  "config": {
+    "features": [
+      "real-time ASR",
+      "real-time TTS",
+      "ambient audio mixing",
+      "multi-provider telephony",
+      "Azure AI Foundry Agent integration"
+    ],
+    "ambient_scenes": [
+      "none",
+      "office",
+      "call_center"
+    ],
+    "deployment_target": "Azure Container Apps",
+    "telephony_providers": [
+      "Azure Communication Services",
+      "Twilio",
+      "Infobip",
+      "Web Browser"
+    ]
+  },
+  "github_source_url": "https://github.com/Azure-Samples/call-center-voice-agent-accelerator",
+  "demo_url": null,
+  "tags": [
+    "call-center",
+    "azure-speech",
+    "telephony",
+    "real-time",
+    "multi-provider",
+    "azure-communication-services",
+    "twilio",
+    "infobip"
+  ],
+  "contributor": {
+    "github": "Emma-ms"
+  },
+  "source": "github_discovery",
+  "created_at": "2026-05-25T19:30:00Z",
+  "updated_at": "2026-05-25T19:30:00Z",
+  "license": "MIT"
+}