Lead – Application Engineering · Web Platforms · Automation · Application Security · AI & Growth Engineering
Bengaluru, Karnataka, India
Strategic Lead – Application Engineering with 7+ years of experience architecting scalable digital ecosystems, high-performance web platforms, and intelligent automation systems. I bridge the gap between engineering and business growth — building everything from backend infrastructure and CRM-integrated web chatbots to AI agent workflows, application security remediation, and real-time lead intelligence pipelines.
I don't just build websites. I build complete digital systems — from server and DNS to chatbot, CRM, SEO, security, and automation — from scratch.
Outside my core role, I run Tech Point Official, offering technology solutions, IT infrastructure management, and content production for corporate clients.
"If a task takes more than 10 minutes and you have to do it twice, it's time to automate it."
| Platform | Role | Stack |
|---|---|---|
| CIEL HR | Lead Developer & Digital Architect | PHP, WordPress, Cloudflare, Zoho, AWS |
| CIEL Rapid | Web Developer | WordPress, Elementor, Cloudflare |
| CIEL Skills & Careers | Web Developer | WordPress, GA4, GSC, Cloudflare |
| Courseplay.ai | Architecture & Automation Lead | n8n, Zoho SalesIQ, CRM, System Architecture |
| Ma Foi Business Consulting | Platform Owner (Audit, Recovery, PHP Backend) | PHP, WordPress, cPanel, Cloudflare |
| hfactor.digital | Founder & Lead Developer | React, Supabase, PHP, Web Chatbot, CRM |
Each platform above was built or recovered completely from scratch — including frontend, backend, hosting, DNS/SSL, security, web chatbot, and CRM integration.
Real automation and business problems I've solved, packaged so anyone can use them for free.
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Turns raw Exotel IVR call exports into branded, auto-scheduled Weekly & Monthly email reports — built entirely on Google Sheets + Apps Script, zero servers, zero cost. Auto-aggregates call data, builds a native in-sheet dashboard with charts and color-graded scoring, and emails a mobile-responsive HTML report on a fixed schedule. Ready to use in ~10 minutes — copy the template, paste your data, done. |
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Free Zoho SalesIQ report automation for Website & WhatsApp chatbots — auto-reads your exports from Google Drive, classifies leads by source, and emails branded Weekly/Monthly reports via Google Sheets + Apps Script. No servers, no cost. Fully customizable lead-source categories, automatic Website vs. WhatsApp channel detection, native in-sheet charts, CSAT tracking, and auto-written insight lines every period. |
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Lightweight lead-management CRM built to solve scattered multi-source lead tracking — SEO forms, WhatsApp, and web chat — across sales teams previously juggling multiple spreadsheets. |
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Full-stack URL shortener built with React/Vite/TypeScript, Express, PostgreSQL (Drizzle ORM), and Redis — includes analytics, CSV import, JWT auth, and rate limiting. Deployed on Vercel. |
google-apps-script google-sheets exotel ivr zoho-salesiq whatsapp-automation chatbot-analytics call-center-automation crm url-shortener no-code
Languages & Scripting
Platforms & Frameworks
Databases & Backend
Cloud & Infrastructure
AI, Automation & Integrations
Tools & Workflow
Full-Stack Web Platforms → PHP, React, WordPress, Joomla, CMS (built from scratch)
Web Chatbots & Lead Systems → Zoho SalesIQ, custom chatbot flows, web-to-CRM pipelines
Reporting Automation → Google Sheets + Apps Script — IVR, chatbot & CRM report tools
AI Agents & Automation → n8n, Slangflow, Google Apps Script, Webhooks
IVR Systems → Exotel IVR design, routing logic, telephony integrations
CRM Integrations → Zoho CRM, Zoho Desk, SalesIQ → Google Workspace → Slack
Cloud & Server Infrastructure → AWS EC2/S3, Cloudflare WAF/CDN, cPanel/WHM, Ubuntu
Technical SEO Systems → AEO, GEO, Schema (JSON-LD), 390+ SEO landing pages
Security Engineering → VAPT remediation, CVE triage, Cloudflare WAF, DDoS protection
Network Administration → VPN, DNS, SSL, TrueNAS, server hardening
Digital Ecosystem Engineering
- Built CIEL HR's entire website from scratch — PHP backend, custom web chatbot, Zoho CRM integration, Cloudflare WAF, AWS hosting, and 370+ SEO landing pages
- Delivered the same end-to-end build for CIEL Rapid, CIEL Skills & Careers, and hfactor.digital — each including web chatbot and full CRM pipeline
- Recovered Ma Foi Business Consulting's platform after inheriting it — full audit, backup, vendor-license recovery, and a critical high-CPU hosting incident resolved
- Currently architecting the Courseplay.ai platform with n8n automation and real-time lead intelligence
Application Security & VAPT
- Remediated a third-party VAPT report on a client-facing payroll application (PSP Agent X) — taken from a failing grade to fully passing, including privilege escalation and session fixation fixes
- Ran independent VAPT assessments on additional applications; triaged and issued an internal advisory for a high-severity CVE in a shared Python dependency
- Fixed a live session/auth vulnerability found during a Smart CLM application review
AI, Automation & Lead Intelligence
- Designed complex n8n workflows integrating Zoho SalesIQ → CRM → Google Workspace → Slack/Hangouts for real-time lead routing
- Built AI agent workflows and web chatbots (web + WhatsApp) for lead capture, intent tracking, and automated sales handoff
- Engineered IVR systems using Exotel for automated call routing and lead qualification
- Open-sourced an Exotel IVR reporting automation tool, a Zoho SalesIQ Website & WhatsApp chatbot reporting automation tool, and a lightweight Micro CRM for the wider community to use free of charge
Technical SEO at Scale
- Achieved 10,000+ crawl requests within 24 hours after deploying AEO + GEO + Schema strategy
- Engineered 390+ high-performing SEO landing pages with keyword-to-page pipeline targeting India-wide organic traffic
- Full technical stack: Core Web Vitals, WebP conversion, LiteSpeed + Cloudflare caching, GA4 + GTM server-side tracking
Security & Infrastructure
- Managed VAPT remediation, Cloudflare WAF, bot protection, DDoS rules, and SSL/DNS for enterprise-grade platforms
- Migrated production databases (NeonDB → PostgreSQL) with zero data loss; set up Docker + n8n on AWS for internal automation
- Built and maintained TrueNAS-based storage server supporting 100+ daily active users at Jumbotail
- Administered AWS EC2/S3, cPanel/WHM, and Ubuntu server environments across multiple organizations
Lead – Application Engineering · CIEL HR (Mar 2026 – Present)
Leading the complete technical lifecycle of a multi-brand digital portfolio. Responsible for system architecture, application security (VAPT/CVE remediation), automation engineering, SEO infrastructure, AI agent workflows, and cross-functional technical leadership.
- Claude Code in Action (AI & Agentic Workflows) — Anthropic
- Cyber Investigator: An Interactive Cybersecurity Experience — IBM
- SEO Certified (Advanced Technical & On-Page) — HubSpot Academy
- Networking Essentials — CISCO
- Cybersecurity Essentials — CISCO
- Digital Marketing Strategy — Simplilearn
- Business Analysis & Process Management — Coursera
Open to conversations on web architecture, application security, AI agents, automation engineering, technical SEO, and Micro SaaS.
- LinkedIn: linkedin.com/in/vijayakumarl
- Blog: trendit.in/author/vijayakumarl
- Email: risewithvj@gmail.com
© 2026 Vijaya Kumar L

