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Connect support page to Tawk ticketing - #2006

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DanielButler1 wants to merge 1 commit into
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feat/tawk-ticketing-support-20260827
Open

Connect support page to Tawk ticketing#2006
DanielButler1 wants to merge 1 commit into
mainfrom
feat/tawk-ticketing-support-20260827

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@DanielButler1

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Summary

Connect the support page to Phaseo's existing Tawk ticketing flow so customers can create a tracked ticket independently of live-chat availability.

Solution

  • adds a dedicated Create ticket action linking to the published Phaseo Tawk Knowledge Base
  • clarifies that the support panel offers live chat, tracked tickets, and email
  • keeps account details out of the external ticket URL

Tawk ticketing and the public Knowledge Base ticket form are already enabled. Tickets created there appear in the same Tawk inbox as live-chat conversations.

Validation

  • pnpm --filter @phaseo/web exec eslint 'src/components/contact/ContactClient.tsx'
  • pnpm --filter @phaseo/web build
  • verified https://phaseo.tawk.help returns HTTP 200 and exposes Submit Ticket
  • inspected the public form fields: name, email, subject, and message

The build completed successfully. It emitted the existing local website URL fallback warning and tolerated a 503 while fetching remote sitemap model data.

Release impact

No changeset: this is an application UI integration and does not version a published package.

Visual evidence

Not attached. The change adds one button to the existing support action stack and reuses the current button styles.

Created with Codex

@vercel

vercel Bot commented Aug 27, 2026

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Project Deployment Actions Updated (UTC)
phaseo Ready Ready Preview Aug 27, 2026 12:51pm

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coderabbitai Bot commented Aug 27, 2026

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  • apps/web/src/components/contact/ContactClient.tsx

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Dependency Review

✅ No vulnerabilities or license issues or OpenSSF Scorecard issues found.

Scanned Files

None

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Commit: 44c05b8

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