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Migrated macos to new system re-installed but unable to use devbox cache #2573

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Description

@djgoku

What happened?

I migrated a system using macOS Migration assistant. Was having issues so I deleted nix and started over. devbox installed determinate nix. I am able to devbox auth login and devbox cache enable, but when I go to try to re-install I get the bottom code block info.

devbox auth login:

% devbox auth login 
Press Enter to open your browser and login...
Logged in as: user@example.com

devbox cache enable:

% devbox cache enable
The Devbox cache is already enabled for your account.

use devbox update/refresh-global:

% devbox update
Info: Already up-to-date git@latest 2.48.1
Info: Installing the following packages to the nix store: git@latest
warning: ignoring untrusted substituter 's3://devbox-cache?region=us-west-2&trusted=true', you are not a trusted user.
Run `man nix.conf` for more information on the `substituters` configuration option.
warning: ignoring untrusted substituter 's3://devbox-cache?region=us-west-2&trusted=true', you are not a trusted user.
Run `man nix.conf` for more information on the `substituters` configuration option.
✓ Computed the Devbox environment.
Warning: Your devbox environment may be out of date. Run refresh to update it.
Info: Running "nix flake update"

Steps to reproduce

No response

Command

install

devbox.json

% cat devbox.json 
{
  "$schema": "https://raw.githubusercontent.com/jetify-com/devbox/0.14.0/.schema/devbox.schema.json",
  "packages": [
    "git@latest"
  ],
  "shell": {
    "init_hook": [
      "echo 'Welcome to devbox!' > /dev/null"
    ],
    "scripts": {
      "test": [
        "echo \"Error: no test specified\" && exit 1"
      ]
    }
  }
}

Devbox version

0.14.0

Nix version

nix (Nix) 2.27.1

What system does this bug occur on?

macOS (Apple Silicon)

Debug logs

No response

Activity

  1. added
    bugSomething isn't working
    triageIssue needs triage
    on Apr 5, 2025
  2. djgoku commented on Apr 8, 2025

    @djgoku
    ContributorAuthor

    This is interesting I can devbox cache upload which uploads to s3 fine. Really un-sure what I did wrong.

  3. djgoku commented on Apr 9, 2025

    @djgoku
    ContributorAuthor

    I deleted nix and started fresh and used devbox 0.13.7 (since it wasn't using the determinate nix installer) and install the latest nix 2.27.1 not using the determinate nix installer and I was able to get back to a working state.

    THis isn't exactly the issue I was having. DeterminateSystems/nix-installer#1290

    Just a guess here as I originally had nixos.org nix installed and re-installed latest devbox 0.14.0 which defaulted to using determinate nix installer (but I never deleted all of the old nix installed bits) was part of my issue (I think).

  4. reopened this on Sep 21, 2025
  5. djgoku commented on Sep 21, 2025

    @djgoku
    ContributorAuthor

    After recently updating to Tahoe I only had issues one 1 of 3 machines. I had to delete nix and re-installed with the latest devbox 0.16.0 which installed with the new determinate systems installer.

    But now I can't use my user cache again anymore. Sorry for the call out @Lagoja but I don't think I can be the only one having this issues as a jetify cloud user.

    % refresh-global
    Info: Ensuring packages are installed.
    Info: Installing the following packages to the nix store: github:djgoku/dot-files?dir=emacs-overlay&rev=e4a1441
    warning: unknown experimental feature 'flakes,'
    warning: ignoring untrusted substituter 's3://jetify-cloud-user-cache?region=us-west-2&trusted=true', you are not a trusted user.
    Run `man nix.conf` for more information on the `substituters` configuration option.
    warning: ignoring untrusted substituter 's3://jetify-nix-cache?region=us-west-2&trusted=true', you are not a trusted user.
    Run `man nix.conf` for more information on the `substituters` configuration option.
    warning: ignoring untrusted substituter 's3://jetify-cloud-user-cache?region=us-west-2&trusted=true', you are not a trusted user.
    Run `man nix.conf` for more information on the `substituters` configuration option.
    warning: ignoring untrusted substituter 's3://jetify-nix-cache?region=us-west-2&trusted=true', you are not a trusted user.
    Run `man nix.conf` for more information on the `substituters` configuration option.
    warning: ignoring untrusted substituter 's3://jetify-cloud-user-cache?region=us-west-2&trusted=true', you are not a trusted user.
    Run `man nix.conf` for more information on the `substituters` configuration option.
    warning: ignoring untrusted substituter 's3://jetify-nix-cache?region=us-west-2&trusted=true', you are not a trusted user.
    Run `man nix.conf` for more information on the `substituters` configuration option.
    
  6. djgoku commented on Oct 2, 2026

    @djgoku
    ContributorAuthor
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