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Let's have a try: https://civicconnect-nfew.onrender.com/

CivicConnect-A-Public-Grievance-Automation-System

CivicConnect is a smart city automation platform designed to bridge the gap between citizens and municipal authorities. Our solution streamlines the issue reporting and resolution process, eliminating the inefficiencies of traditional systems that involve lengthy paperwork and delayed response.

🚀 Features For Citizens Issue Reporting: Submit detailed issues with descriptions, categories, and location data

Issue Tracking: Monitor the status of reported issues in real-time

Export Functionality: Download issue history for personal records

For Sector Heads (Municipal Corporation Representatives) Issue Management: Filter, prioritize, and manage issues assigned to their sector

Status Updates: Mark issue status (pending, in progress, resolved) and add comments

Email Broadcasts: Send important updates to citizens in their sector

Dashboard Analytics: View comprehensive summary and performance metrics

For Administrators/Mayors User Management: Create sector heads and manage system access

Centralized Dashboard: Track overall system performance and issue resolution rates

Broadcast System: Send important announcements to all citizens

Data Export: Generate Excel reports of all issues

Performance Analytics: View rating graphs to evaluate sector performance

🛠️ Technology Stack Frontend: React.js with Chart.js for data visualization

Backend: Node.js with Express.js

Database: MongoDB

Authentication: JWT (JSON Web Tokens)

Additional Libraries:

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