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Ecommerce Conversion Funnel Analysis

📊 Dashboard Preview

Dashboard

📌 Project Description

This project analyzes user behavior in an e-commerce funnel to identify drop-off points and optimize conversion performance.

The goal is to identify where users drop off and how conversion can be improved.

📂 Dataset

The dataset includes user session data with events such as:

  • session_start

  • view_item

  • add_to_cart

  • begin_checkout

  • add_payment_info

  • purchase

  • 📈 Key Metrics

  • Total Sessions: 354,856

  • Purchases: 4,745

  • Conversion Rate: 1.34%

  • 🔍 Key Insights

  • The biggest drop-off occurs between view_item and add_to_cart

  • Conversion rate peaks around early December and then declines

  • Desktop generates the most sessions, but conversion is similar across devices

  • Google is the main traffic source, but not the highest in conversion

  • 🛠 Tools Used

  • SQL (data analysis)

  • Tableau (dashboard & visualization)

  • 📁 Project Structure

  • sql_analysis.sql — SQL queries

  • Dashboard Image — dashboard preview

  • 🔗 Live Dashboard

View on Tableau Public

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