Trust & Safety leader. I build practical, free tools that help product and safety teams keep people safe online.
Portfolio · LinkedIn · T&S Workbench · The T&S Handbook · Writing
Free, private tools for Trust & Safety and product teams. Open it, explore the demo company or read the source.
| Tool | What it helps you do |
|---|---|
| Abuse pre-mortem | See how a product will be misused before launch, and what to do first |
| Incident tabletop | Rehearse a crisis and learn from every call |
| Incident post-mortem | Write a blameless post-mortem after a real incident, with actions that get done |
| Metrics framework | Measure whether your program actually makes people safer |
| Vendor scorecard | Choose a moderation vendor on evidence |
| Coverage radar | See where your products' risk outruns your defenses |
| Program maturity | Rate a T&S program in 8 areas and get a roadmap for the biggest gaps |
| AI assistants | Policy, enforcement notices and appeals, with a person in charge |