Document automatic recovery from stuck PowerShell scripts on Tentacle#3175
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jimmyp wants to merge 1 commit into
Open
Document automatic recovery from stuck PowerShell scripts on Tentacle#3175jimmyp wants to merge 1 commit into
jimmyp wants to merge 1 commit into
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Adds a new section to the "Troubleshooting failed or hanging tasks" page covering the two automatic recoveries that ship with EFT-365 (PowerShell startup detection) and EFT-3295 (cancel-abandon escape hatch). The section sits between the existing "Automatic failure of hanging tasks" subsection (Hung Deployment Detection — a different feature) and the "Antivirus software" subsection (operator-side fix), so the page flows from deployment-level detection, to script-level recovery, to the underlying fix the customer still needs to make. Honest framing throughout: both recoveries are mitigation, the underlying problem is on the target machine, and the abandon path explicitly does not kill the runaway script process. Refs: EFT-365, EFT-3295 Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
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Summary
Adds a new section to the "Troubleshooting failed or hanging tasks" page covering the two automatic recoveries Tentacle now ships for stuck PowerShell scripts:
-47after 5 minutes.The section sits between the existing "Automatic failure of hanging tasks" subsection (Hung Deployment Detection, a different feature) and the "Antivirus software" subsection (the operator-side fix). The page now flows: deployment-level detection → script-level recovery → the AV configuration the customer still needs to apply.
Test plan
#anti-virus-softwareresolves (anchor already exists on the same page)Open questions for review
@lucyjspence @LukeButters, two version numbers in the new section that I want a second eye on:
AbandonScript, update before merging.The doc is otherwise self-contained. Happy to merge after those two items are confirmed.
Reducing risk
Refs: EFT-365, EFT-3295
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