Network & Security Engineer with 3.11 years of hands-on experience in enterprise environments. I specialize in Citrix NetScaler ADC, Cisco ASA, Web Application Firewalls, and deep-packet analysis with Wireshark.
I've worked as the Single Point of Contact (SPOC) for Red Accounts at HCL Tech and was promoted to a Priority Support Team at Citrix to handle high-SLA, high-stakes cases. I don't just fix problems — I root-cause them.
Currently building my automation skills to bridge networking + scripting for modern NetSecOps roles.
| Domain | Tools & Technologies |
|---|---|
| Load Balancing / ADC | Citrix NetScaler (VPX, SDX, MPX), ADM, Content Switching, Rewrite/Responder |
| Security | Cisco ASA, WAF, SSL VPN, EPA, Cisco WSA/ESA |
| Networking | TCP/IP, DNS, DHCP, HTTP/S, OSI Model, Routing & Switching |
| Analysis | Wireshark, Linux Log Analysis, RCA |
| OS | Linux (CLI proficient) |
Real-world NetScaler configurations, troubleshooting playbooks, and RCA templates from enterprise support scenarios. Covers Load Balancing, Content Switching, WAF policies, and SSL issues.
A practical field guide to Wireshark filters for network security engineers. Real packet capture scenarios covering SSL/TLS, TCP, DNS, HTTP, WAF, and Citrix NetScaler — with annotated RCA examples.
Real-world Citrix NetScaler ADC configurations, troubleshooting methodologies, and RCA frameworks from 3.6+ years of TAC experience. Covers Load Balancing,Content-Switching, Gateway, WAF, SSL/TLS, nFactor, SAML, GSLB, HA, and more.
| Certification | Issuer |
|---|---|
| CCNA (Cisco Certified Network Associate) | Networkers Home |
| CCNP (Cisco Certified Network Professional) | Networkers Home |
| CCIE Training | Networkers Home, Bangalore |
HCL Tech — Network & Load Balancing Support Engineer
- Designated SPOC for top-tier "Red Accounts" across global GEOs
- Led RCAs for critical outages and delivered preventive action plans
Citrix — Priority Support Engineer (CSG)
- Promoted to handle high-SLA escalations for enterprise clients
- Resolved complex NetScaler ADC, WAF, and SSL VPN issues under tight SLAs