diff --git a/recipes/automated-ivr-navigation-for-prescription-status.json b/recipes/automated-ivr-navigation-for-prescription-status.json new file mode 100644 index 0000000..529cd72 --- /dev/null +++ b/recipes/automated-ivr-navigation-for-prescription-status.json @@ -0,0 +1,52 @@ +{ + "id": "automated-ivr-navigation-for-prescription-status", + "slug": "automated-ivr-navigation-for-prescription-status", + "title": "Automated IVR Navigation for Prescription Status", + "description": "A voice agent that automatically navigates through Interactive Voice Response phone systems using AI-powered decision making. The agent calls a pharmacy IVR system, navigates through multiple menu levels using DTMF tones and natural language responses, verifies patient information, and retrieves prescription status information without human intervention.", + "framework": "Pipecat", + "use_case": "ivr-replacement", + "industry": "healthcare", + "languages": [ + "en-US" + ], + "pipeline": { + "stt": "Deepgram Nova-3", + "llm": "GPT-4o", + "tts": "Cartesia Sonic-3", + "telephony": "Daily PSTN" + }, + "raw_prompt": null, + "prompt_file": null, + "config": { + "goal": "navigate IVR system to obtain prescription status", + "test_number": "+14123146113", + "patient_info": { + "name": "Mark Backman", + "date_of_birth": "01011970", + "prescription_number": "1234567" + }, + "navigation_features": [ + "automatic_menu_detection", + "dtmf_tone_sending", + "natural_language_responses" + ] + }, + "github_source_url": "https://github.com/pipecat-ai/pipecat-examples/tree/main/ivr-navigation", + "demo_url": "https://github.com/pipecat-ai/pipecat-examples/tree/main/ivr-navigation", + "tags": [ + "ivr-navigation", + "healthcare", + "prescription", + "pharmacy", + "dtmf", + "automated-calling", + "dial-out" + ], + "contributor": { + "github": "markbackman" + }, + "source": "github_discovery", + "created_at": "2026-05-26T10:30:00-07:00", + "updated_at": "2026-05-26T10:30:00-07:00", + "license": "MIT" +}