ErrorReply: WRONGPASS invalid username-password pair or user is disabled.

[arunsingh28]

Description

I'm encountering a persistent WRONGPASS invalid username-password pair or user is disabled error when trying to connect to a Redis server using the Node.js Redis client. Despite setting the correct password for the default user and verifying it works through the Redis CLI, the connection from the Node.js application continues to fail with the same error. I've followed standard procedures for setting and verifying the password, but the issue remains unresolved.

Note: Authentication works successfully through the Redis CLI, but when attempting to connect via the Node.js application, the WRONGPASS error is thrown.

Node code

import * as redis from "redis";
import { env } from "../../config/env";

const redisClient = redis.createClient({
  url: `${env.MODE === "dev" ? "redis://" : "rediss://"}${env.REDIS_URI}`,
  socket: {
    tls: env.MODE !== "dev",
  },
});

redisClient.on("connect", () => {
  console.log(
    env.MODE === "dev" ? "connected to local redis" : "connected to AWS Valkey caches"
  );
});

redisClient.on("error", (err) => {
  console.log("error connecting to redis", err);
});

export default redisClient;

here I'm firing the server

import App from "./src/app";
import MongoDB from "./src/services/database";
import RedisClient from "./src/services/redis";

import { env } from "./config/env";

const { port } = env;

App.server.listen(port, async () => {
  MongoDB.connectDB();
  await RedisClient.connect();
  console.log(`server listening on port ${port}`);
});

this is my REDIS_URI=default:password@localhost:6379

Node.js Version

18.0.0

Redis Server Version

4.7.0

Node Redis Version

4.7.0

Platform

macOS

Logs

error connecting to redis [ErrorReply: WRONGPASS invalid username-password pair or user is disabled.]

[simplecommerce]

@arunsingh28 Is password your password? if not, just a note, on my end I have the same issue because = is in my password and for some reason it doesn't send it properly. I think it encodes special characters and doesn't remove the encoding before connecting. I noticed the same issue in ioredis library. Hope it helps.

UPDATE

Nevermind, I had 2 clients connecting using the same credentials and one didn't pass the correct password.

[github-actions]

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[FahmiChbil]

for me the problem is in prod with Azure Cache for Redis and the container app just worked when I have enabled keys in Azure Cache for Redis in the authentication part in the Azure portal
azure cache for redis :
settings -----> authentication -----> access keys