issues.yaml

---
  name: Create JIRA ticket for new issues
  
  on:
    issues:
      types: [opened, reopened, closed]
  permissions: 
    issues: write
    contents: read
  jobs:
    jira_task:
      name: Create Jira issue
      if: github.event.action == 'opened'
      runs-on: ubuntu-latest
      steps:
      - name: Create JIRA ticket
        id: create
        shell: bash
        env:
          ISSUE_NUMBER: ${{ github.event.issue.number }}
          ISSUE_BODY: ${{ github.event.issue.body }}
          ISSUE_URL: ${{ github.event.issue.html_url }}
          JIRA_API_TOKEN: ${{ secrets.JIRA_API_TOKEN }}
          JIRA_ASSIGNEE: ${{ secrets.ASSIGNEE_JIRA_TICKET }}
        run: |

          json_response=$(curl --request POST \
            --url 'https://jira.mongodb.org/rest/api/2/issue' \
            --header 'Authorization: Bearer '"${JIRA_API_TOKEN}" \
            --header 'Accept: application/json' \
            --header 'Content-Type: application/json' \
            --data '{
              "fields": {
                  "project": {
                      "id": "10984"
                  },
                  "summary": "CFN HELP: GitHub Issue n. '"${ISSUE_NUMBER}"'",
                  "issuetype": {
                      "id": "12"
                  },
                  "customfield_12751": [{
                          "id": "25550"
                  }],                  
                  "description": "This ticket tracks the following GitHub issue: '"${ISSUE_URL}"'.",
                  "components": [
                      {
                          "id": "34031"
                      }
                  ]
              }
            }')
  
          echo "Response: ${json_response}"
  
          JIRA_TICKET_ID=$(echo "${json_response}" | jq -r '.key')
  
          echo "The following JIRA ticket has been created: ${JIRA_TICKET_ID}"
          echo "jira-ticket-id=${JIRA_TICKET_ID}" >> "${GITHUB_OUTPUT}"
      - name: Add comment
        uses: peter-evans/create-or-update-comment@e8674b075228eee787fea43ef493e45ece1004c9
        with:
          issue-number: ${{ github.event.issue.number }}
          body: |
            Thanks for opening this issue! Please make sure to provide the following information to help us reproduce the issue:
              - Complete cloud formation template used by the customers
              - List of Public CFN Resources that are activated in the AWS account with their release version
              - AWS Region where the CFN stack is running
              - The policies and service principals of the IAM role that is used to activate the CFN resource and run the CFN template (if any).
                Note that passing an IAM role to CloudFormation when creating a stack is optional. If you don't supply one, the user permissions are assumed. See the IAM permissions section in the General information guide for more information.
              
            The ticket [${{ steps.create.outputs.jira-ticket-id }}](https://jira.mongodb.org/browse/${{ steps.create.outputs.jira-ticket-id }}) was created for internal tracking.
    reopen_jira_ticket:
      name: Reopen JIRA ticket
      if: github.event.action == 'reopened'
      runs-on: ubuntu-latest
      steps:
        - name: Reopened JIRA ticket if exists
          run: |
            ISSUE_NUMBER=${{ github.event.issue.number }}
            JIRA_API_TOKEN=${{ secrets.JIRA_API_TOKEN }}

            JIRA_QUERY="project = CLOUDP AND issuetype = Story AND resolution = Declined AND text ~ \"CFN HELP: GitHub Issue n. $ISSUE_NUMBER\""
            
            # URL encode the query
            JIRA_URL=$(echo "$JIRA_QUERY" | jq -s -R -r @uri)            

            json_response=$(curl -s --request GET \
              --url "https://jira.mongodb.org/rest/api/2/search?fields=id&jql=${JIRA_URL}" \
              --header 'Authorization: Bearer '"${JIRA_API_TOKEN}" \
              --header 'Accept: application/json')

            JIRA_TICKET_ID=$(echo "${json_response}" | jq -r '.issues[0].id')
            if [ -z "$JIRA_TICKET_ID" ]; then
              echo "JIRA_TICKET_ID is not defined. Exiting the script."
              exit 1
            fi

            JIRA_REOPENED_URL="https://jira.mongodb.org/rest/api/2/issue/${JIRA_TICKET_ID}/transitions"

            json_response=$(curl -s --request POST \
              --url "${JIRA_REOPENED_URL}" \
              --header 'Authorization: Bearer '"${JIRA_API_TOKEN}" \
              --header 'Accept: application/json' \
              --header 'Content-Type: application/json' \
              --data '{
                "transition": {
                  "id": 3
                },
                "update": {
                  "comment": [
                      {
                          "add": {
                              "body": "The related GitHub issue was reopened. Updated via automated process."
                          }
                      }
                  ]
                }
              }')
              echo "Response: ${json_response}"
    close_jira_ticket:
      name: Close JIRA ticket
      if: github.event.action == 'closed'
      runs-on: ubuntu-latest
      steps:
        - name: Close JIRA ticket if exists
          run: |
            ISSUE_NUMBER=${{ github.event.issue.number }}
            JIRA_API_TOKEN=${{ secrets.JIRA_API_TOKEN }}

            JIRA_QUERY="project = CLOUDP AND issuetype = Story AND resolution = Unresolved AND text ~ \"CFN HELP: GitHub Issue n. $ISSUE_NUMBER\""
            
            # URL encode the query
            JIRA_URL=$(echo "$JIRA_QUERY" | jq -s -R -r @uri)            

            json_response=$(curl -s --request GET \
              --url "https://jira.mongodb.org/rest/api/2/search?fields=id&jql=${JIRA_URL}" \
              --header 'Authorization: Bearer '"${JIRA_API_TOKEN}" \
              --header 'Accept: application/json')

            JIRA_TICKET_ID=$(echo "${json_response}" | jq -r '.issues[0].id')
            if [ -z "$JIRA_TICKET_ID" ]; then
              echo "JIRA_TICKET_ID is not defined. Exiting the script."
              exit 1
            fi

            JIRA_CLOSE_URL="https://jira.mongodb.org/rest/api/2/issue/${JIRA_TICKET_ID}/transitions"

            json_response=$(curl -s --request POST \
              --url "${JIRA_CLOSE_URL}" \
              --header 'Authorization: Bearer '"${JIRA_API_TOKEN}" \
              --header 'Accept: application/json' \
              --header 'Content-Type: application/json' \
              --data '{
                "transition": {
                  "id": 1371
                },
                "update": {
                  "comment": [
                      {
                          "add": {
                              "body": "The related GitHub issue was closed. Resolved via automated process."
                          }
                      }
                  ]
                },
                "fields": {
                  "resolution": {
                      "name": "Declined"
                  }
                }
              }')
              echo "Response: ${json_response}"