Cannot Access Original TikTok Account After Phone Change

[murphywire1]

Description

I created my TikTok account using one Gmail address. After I lost my old phone, I was logged out. Now when I try to log in with the same Gmail, TikTok opens a different account, while my original account is still active and visible to others.
I am unable to reset my password because TikTok says I am using an unrecognized device. I no longer have access to my old phone.
Please help me verify my identity, recover my original active account, and correctly link it to my email.

I have attached screenshots as proof.
Thank you for your support.
Murphy Wire

[Personal information removed]

Thank you. Murphy Wire

Page URL

Content source URL

Document ID

N/A

Platform Id

TikTok

Article author

TikTok Support

Metadata

I lost my old phone and now I can’t reset my password because TikTok says I’m using an unrecognized device. When I log in with my Gmail, TikTok opens another account, while my original account is still active and visible to others.
Please help me verify my identity and restore access to my original account.
[Personal information removed]

Thank you. Murphy Wire

[wadepickett]

Closing issue as it is not related to any ASP.NET Core articles in this reository.