What happened?
FluentTyper was working correctly in the Intercom web app (Chrome, macOS) until July 22, 2026. Since Intercom released an update on that date, FluentTyper no longer functions on Intercom's site — no suggestions, autocomplete, or spell check appear in the reply composer. The extension continues to work normally on all other websites, indicating the issue is isolated to Intercom specifically, likely due to changes in their composer's DOM structure or text-input handling introduced in that update.
Steps to reproduce
- Open Intercom in Chrome on macOS (app.intercom.com or your workspace subdomain).
- Open any conversation and click into the reply composer.
- Start typing.
- Observe that no FluentTyper suggestions/autocomplete appear.
- Open any other website (e.g., Gmail, a plain text field) and confirm FluentTyper works there as expected.
Expected behavior
FluentTyper should show autocomplete/spell-check suggestions in the Intercom reply composer, as it did prior to July 22, 2026.
Actual behavior
No suggestions appear anywhere in Intercom's composer. Extension is confirmed enabled and working on other sites.
Browser
Chrome
FluentTyper version
2026.19.1
Operating system
MacOS Tahoe 26.5.2
Logs, screenshots, or recordings
No response
What happened?
FluentTyper was working correctly in the Intercom web app (Chrome, macOS) until July 22, 2026. Since Intercom released an update on that date, FluentTyper no longer functions on Intercom's site — no suggestions, autocomplete, or spell check appear in the reply composer. The extension continues to work normally on all other websites, indicating the issue is isolated to Intercom specifically, likely due to changes in their composer's DOM structure or text-input handling introduced in that update.
Steps to reproduce
Expected behavior
FluentTyper should show autocomplete/spell-check suggestions in the Intercom reply composer, as it did prior to July 22, 2026.
Actual behavior
No suggestions appear anywhere in Intercom's composer. Extension is confirmed enabled and working on other sites.
Browser
Chrome
FluentTyper version
2026.19.1
Operating system
MacOS Tahoe 26.5.2
Logs, screenshots, or recordings
No response