Got internal server error on web UI

[titanotom]

I got internal server error on nipap web UI after upgrade. This the log

[Wed Oct 25 17:20:30.716799 2023] [wsgi:error] Traceback (most recent call last):
[Wed Oct 25 17:20:30.716823 2023] [wsgi:error] File "/etc/nipap/www/nipap-www.wsgi", line 7, in
[Wed Oct 25 17:20:30.716827 2023] [wsgi:error] from nipapwww import create_app
[Wed Oct 25 17:20:30.716837 2023] [wsgi:error] ImportError: No module named 'nipapwww'
[Wed Oct 25 17:20:30.859976 2023] [wsgi:error] mod_wsgi (pid=30011): Target WSGI script '/etc/nipap/www/nipap-www.wsgi' cannot be loaded as Python module., referer: https://ipam.te.net.id/
[Wed Oct 25 17:20:30.860010 2023] [wsgi:error] mod_wsgi (pid=30011): Exception occurred processing WSGI script '/etc/nipap/www/nipap-www.wsgi'., referer: https://ipam.te.net.id/
[Wed Oct 25 17:20:30.860062 2023] [wsgi:error] Traceback (most recent call last):, referer: https://ipam.te.net.id/
[Wed Oct 25 17:20:30.860079 2023] [wsgi:error] File "/etc/nipap/www/nipap-www.wsgi", line 7, in , referer: https://ipam.te.net.id/
[Wed Oct 25 17:20:30.860082 2023] [wsgi:error] from nipapwww import create_app, referer: https://ipam.te.net.id/
[Wed Oct 25 17:20:30.860092 2023] [wsgi:error] ImportError: No module named 'nipapwww', referer: https://ipam.te.net.id/

is it something wrong with nipapwww?

[garberg]

What version are you running? 0.32.0, where we finally took the step to Python 3? How are you serving the web UI? You probably need to install a Python 3 capable WSGI server.

If you're using the Debian packages you should've gotten a notification regarding that during the upgrade.

[titanotom]

nipapd and nipap-www is the newest version (0.31.2-1) and i already install libapache2-mod-wsgi-py3.

What a notification?the only notification i got when i ran apt upgrade was the option of configure randomized secret_key.

[garberg]

Okay, that's odd.. I presume you have restarted Apache? If you just start an interactive Python 3 interpreter, can you import nipapwww?

What distribution are you running NIPAP on?

[titanotom]

Yes i have restarted apache and nipapd. How to import nipapwww?

I'm running on ubuntu 16.04

[garberg]

Just run python3 in a shell and then import nipapwww.

Ubuntu 16.04 ships with Python 3.5, I haven't tested NIPAP with versions < 3.6. Automated tests are run on Ubuntu 20.04, I've tested manually on 18.04. Would you consider a dist upgrade?

[titanotom]

This what i got when tried to import nipapwww on version 3.5 and 3.8

Python 3.5.2 (default, Jan 26 2021, 13:30:48)
[GCC 5.4.0 20160609] on linux
Type "help", "copyright", "credits" or "license" for more information.
*>>> import nipapwww
Traceback (most recent call last):
File "", line 1, in
ImportError: No module named 'nipapwww'
*>>> quit()

Python 3.8.6 (default, Dec 6 2020, 14:28:49)
[GCC 5.4.0 20160609] on linux
Type "help", "copyright", "credits" or "license" for more information.
*>>> import nipapwww
Traceback (most recent call last):
File "", line 1, in
ModuleNotFoundError: No module named 'nipapwww'
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 63, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 25, in
from apport.packaging_impl import impl as packaging
File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 23, in
import apt
File "/usr/lib/python3/dist-packages/apt/init.py", line 23, in
import apt_pkg
ModuleNotFoundError: No module named 'apt_pkg'

Original exception was:
Traceback (most recent call last):
File "", line 1, in
ModuleNotFoundError: No module named 'nipapwww'

[jacobghattas]

same over here...

import nipapwww
Traceback (most recent call last):
File "", line 1, in
ImportError: No module named nipapwww

[jacobghattas]

running ubuntu 20.04.6

[julianbeauregardcamp]

Getting the same type of error. Anyone got a fix for this on Ubuntu 20.04?

[atrogu]

Hello, my nipap installation on Ubuntu 20.04 gave the same errors, then I've found that it needed libapache2-mod-wsgi-py3 instead of libapache2-mod-wsgi installed.