Create getCIwithmostActiveInc.js

Author: Soumyadeep10

Core ServiceNow APIs/GlideAggregate/Get top 5 CIs with most number of Open Incidents/getCIwithmostActiveInc.js

@@ -0,0 +1,24 @@
+var countOfCI = 5;
+var inc = new GlideAggregate('incident');
+inc.addActiveQuery();
+inc.addAggregate('COUNT', 'cmdb_ci');
+inc.groupBy('cmdb_ci');
+inc.orderByAggregate('COUNT', 'cmdb_ci');
+inc.setLimit(countOfCI);
+inc.query();
+gs.info('---Top ' + countOfCI + ' CIs with Most Open Incidents---');
+
+
+while (inc.next()) {
+    var ciName;
+    var ciSysID = inc.cmdb_ci;
+    var count = inc.getAggregate('COUNT', 'cmdb_ci');
+    var ci = new GlideRecord('cmdb_ci');
+    if (ci.get(ciSysID)) {                  //retrieving the CI record
+        ciName = ci.name.toString();
+    } else {
+        ciName = 'Invalid CI';
+    }
+
+    gs.info('. CI: ' + ciName + ' | Count of Inc: ' + count);
+}