Users often send duplicate feedback. Sometimes the second message has additional information, but most of the time, it's an exact duplicate. An easy way to prevent that would be to redirect to a different page instead of staying on the feedback form when feedback is successfully submitted. Another option is to stay on the same page but hide the form and replace it with a thank you message.
Users often send duplicate feedback. Sometimes the second message has additional information, but most of the time, it's an exact duplicate. An easy way to prevent that would be to redirect to a different page instead of staying on the feedback form when feedback is successfully submitted. Another option is to stay on the same page but hide the form and replace it with a thank you message.