diff --git a/app/_ai_gateway_policies/ai-sanitizer/index.md b/app/_ai_gateway_policies/ai-sanitizer/index.md
index 56fdffe5168..ab314e8f88a 100644
--- a/app/_ai_gateway_policies/ai-sanitizer/index.md
+++ b/app/_ai_gateway_policies/ai-sanitizer/index.md
@@ -184,7 +184,7 @@ The following language-specific images are currently available:
 * `-tr` (Turkish)
 
 {:.info}
-> The PII Anonymizer service loads one NLP model by default. Ensure at least **600MB of free memory** is available when running the container.
+> The PII Anonymizer service loads one NLP model by default. Ensure at least **600MB of free memory** is available when running the container. If a user specifies a model that isn’t bundled with the deployed image, it will be downloaded at startup from the [spaCy models](https://github.com/explosion/spacy-models/) repository.
 
 ### Image configuration options
 
diff --git a/app/_kong_plugins/ai-sanitizer/index.md b/app/_kong_plugins/ai-sanitizer/index.md
index 985a895f0a8..33ade3ec56b 100644
--- a/app/_kong_plugins/ai-sanitizer/index.md
+++ b/app/_kong_plugins/ai-sanitizer/index.md
@@ -186,7 +186,7 @@ The following language-specific images are currently available:
 * `-tr` (Turkish)
 
 {:.info}
-> The PII Anonymizer service loads one NLP model by default. Ensure at least **600MB of free memory** is available when running the container.
+> The PII Anonymizer service loads one NLP model by default. Ensure at least **600MB of free memory** is available when running the container. If a user specifies a model that isn’t bundled with the deployed image, it will be downloaded at startup from the [spaCy models](https://github.com/explosion/spacy-models/) repository.
 
 ### Image configuration options