[Exploratory] mWeb - Chat - Long email address does not wrap onto the next line in the welcome message

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Version Number: 9.4.21-2
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/test-runs/62224480/folder/13176683/41236571/1521117736?sort=%2Bidentifier
Email or phone of affected tester (no customers): n/a
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 13 iOS 26.5 Safari/Chrome
App Component: Chat Report View

Action Performed:

1. Go to https://staging.new.expensify.com
2. Search for an existing email, e.g applausetester+testemail@applause.expensifail.com, and open a conversation

Expected Result:

The welcome message containing the user's email as a display name should wrap onto the next line and remain properly aligned within the message container.

Actual Result:

Long email address does not wrap onto the next line in the welcome message

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7192359_1782506155254.ScreenRecording_06-26-0008_15-21-45_1.mp4

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Applause Internal Information
Exported by: Rizky Gunawan
Bug ID: 7192359

[applause-bot]

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